Better Small Business Solutions

We search online so you don't have to

Our Mission

Better Small Business Solutions aims to help other small business

to find the right answers they need to solve any business problem they may have.

What we do

We offer a unique and affordable information and data collection service for small business. The services we provide are a mixture of academic researching techniques, market research and statistical analysis methods.  We draw on all three approaches to develop strategies to answer your specific business question.

Our services

We offer a wide range of services designed to find the answers you need. Depending on your question we may draw on several distinct service types — we may even use a combination of them to solve your business problem. Our service types are:

  • Literature Reviews and White Paper Research: We aim to help you understand any topic your business may be interested in.
  • Finding Potential Clients: We draw upon Market Research and demographics to help you ascertain where your customers are. We can also help you with contacting them.
  • Competition/Market Analysis: This is pure market research, we will find out who and where your competitors are and ascertain how you differ from them.
  • Survey Design and Analysis: The best way to find out what your customers are thinking is to ask them. A well-designed survey will ensure you can get inside your client’s head. Surveys work well for determining if a new product or service is needed, collect demographic information and to determine customer satisfaction.
  • Process and Systems Audit: We draw on well-established business analysis (such as process mapping), survey design and market research tools to determine if your information systems are performing well.

Who is Better Small Business Solutions.

Better Small Business Solutions is the brain child of Michael Crook. He has a Bachelor’s Degree in Statistics and Ecology and a Master’s Degree in Information Science and Library Science.  Michael has over 20 years’ experience in researching and working with data and information. He knows and understands both data and information. He knows how it is made, kept and stored. He knows how to ask the right questions to get the best results.

Your Online Reseacher

Michael Crook

Phone 0438 759 799

Address: Holland Park, Brisbane, Queensland.

Contact Hours Mon – Fri 8.00am to 5.00pm






Client testimonials

We were looking for targeted leads to grow our partner’s business. Michael from Better Small Business Solutions was the standout professional in his field. He took the time to understand what the list was for and as a result, he delivered contacts that matched our ideal customer. He went above and beyond and we will absolutely use his services again for our research needs. Jackie Lee Founder and Brand Marketing Director, Mochi Marketing

We would highly recommend Better Small Business Solutions. They provided us with the vital information we needed to make our business grow, at a affordable price and efficient speed. Samantha S ROARING TWENTIES – Vintage Wedding Car Hire

So glad I was recommended Michael for our online researching and database work. Highly recommend. Quick, affordable and does the job perfectly! Nicole McIver Wholesale Specialist.

7 ways to combat bias when researching.

7 ways to combat bias when researching.

Does bias get in your way? The idea behind research is to find facts. Let’s face it there are lots of opinions out there masquerading as facts. So much bias is out there. How can you be sure you are not immune to bias? It is easy to fall into the trap of evaluating an...

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